Tricare Prime at your MTF

Faithful reader Marv, in Delaware, pointed out this interesting post in a recent MOAA email newsletter:

You could be Bounced from TRICARE Prime.

A new DoD policy aimed at “cleaning up” TRICARE Prime enrollment at military treatment facilities (MTF) could mean some significant changes for many Prime enrollees.

TRICARE has long had established travel access standards to help beneficiaries receive timely health care. The standards require that enrollees shouldn’t be assigned a primary care manager (PCM) at a military hospital or clinic that’s more than a 30-minute drive from the beneficiary’s home address.

As a practical matter, DoD never really enforced that policy. But it will be enforced now.

If they want to continue to be seen in the MTF, current Prime enrollees in the U.S. who live farther away than a 30-minute drive from the MTF will have to request a waiver of the drive-time standard from the MTF commander or the TRICARE Regional Office. Drive times will be determined by a computer program similar to MapQuest. Approved waivers will have to be renewed annually from now on.

Unless they apply for and are granted a waiver before October 1, enrollees who live more than 30 minutes (but less than 40 miles) from the MTF will be assigned a civilian primary care manager closer to their residence. Absent a waiver, those who live more than 40 miles from the MTF will be disenrolled from Prime and revert to TRICARE Standard as of October 1.

TRICARE contractors are mailing letters to all affected beneficiaries, providing detailed instructions on the waiver process.

I did a quick search on Google Maps and discovered that I live 26 minutes from my MTF.  While I do have occasional gripes with my MTF, I really don't want the hassle and inconvenience of changing my family's medical situation right now.  This is sure to be an interesting topic – keep your eyes out for more news as this develops.

About the Author

Kate Horrell
Kate Horrell is a military financial coach, mom of four teens, and Navy spouse. She has a background in taxes and mortgage banking, and a trove of experience helping other military families with their money. Follow her on twitter @realKateHorrell.
  • Thanks for the heads up! I wonder if the family can sign up for Tricare Prime Remote (which is a great program) instead of being dropped to Tricare Standard?

  • I had some questions about that, too, Hank. I think there are is a lot to learn about it!

  • S Rockwell

    The benes will be disqualified for MTF Prime Enrollment only and reassigned to a civilian network provider. Best bet if you get the letter sign the waiver section V and VI of the enrollment form.