A common question in my email box is: ”how do I change which bank account my disability payments are deposited to?” That’s a good question, but I only have 2/3 of an answer. I’m looking for readers’ help because I feel confident that I missing something.
On the VA website, I can find two ways to change your direct deposit account information: via telephone and via the mail.
- Via mail, fill out and send the VA Form 24-0296. You can find it here: http://www.vba.va.gov/pubs/forms/VBA-24-0296-ARE.pdf. The directions are on the form.
- Via telephone, by calling 1-877-838-2778. I have looked at this one and I wonder how they can verify that you are actually the person calling.
Here’s the question: I feel confident that there is a way to change your direct deposit online, just like active duty and retired folks do. I even think I’ve written about it before. I’ve looked and looked, and I can’t find it anywhere.
So, readers, do you know? I’d appreciate it, and so would the others who are looking for the answers.
Thank you, and happy Saturday!