Every pay period, I get tons of comments and emails from people who are concerned because their pay hasn’t been deposited. There is a logical progression of steps to take if you haven’t received your pay as expected.
1. Make sure you know what day is payday. This is often confusing for people. Check out my list here: 2012 Active Duty Military Pay Days.
4. Call your bank. If you’ve waited, and your LES shows a payment due, and your account information is correct, then call your bank to see what they say.
5. Check with your finance department. If your LES shows a payment due, the account information is correct, and your bank can not find a problem, then it is time to check with your finance folks.
These five steps are the easiest and most effective ways to track down the cause of a missing pay deposit. Don’t forget, waiting solves most of the problems without lots of stress or worry.