Sears Heroes at Home Situation Update

If you haven’t already heard, the Sears Heroes at Home Registry is closed.  Whether or not it is permanently closed is a bit of a question right now.  The official announcement on the website states that they received more than 25,000 registrations in the first 24 hours.  There is a lot of speculation that many of those registrations are duplicates, due to the way the website was malfunctioning while it was overwhelmed.  Several telephone representatives have provided bits of information to various callers.  For the time being, I think we have to assume that the telephone reps are right.  Here are some things that have been stated:

  • They are going to remove all the duplicates and then verify active duty status.
  • They may reopen registrations at some point.
  • They will be mailing confirmation emails this week.
  • Last year the registration was open and then closed again several times.

It looks like we will have to keep our ears and eyes open on this one.  Please, if you learn anything new, share it in the comments.

About the Author

Kate Horrell
Kate Horrell is a military financial coach, mom of four teens, and Navy spouse. She has a background in taxes and mortgage banking, and a trove of experience helping other military families with their money. Follow her on twitter @realKateHorrell.
  • The site is really not clear that it’s not just giving away $250 per family from Sears. It’s not. I really had to read the terms & conditions & FAQ to find that out. I just wonder how many people innundated the system thinking they were going to get free gift cards from Sears (which is what I thought when I initially read the info).

  • cpl sreng

    yah i really hope so, i applied for it last year a a couple of weeks before thanksgiving and it sure did came in handy for the holidays

  • Cunningham

    If you had an August or March birthday it would not let you register. It stated that you were not 18yrs of age. Now we can not get the card because of this glitch. Sure would be nice considering we have a big family and baby number 2 on the way. NOT HAPPY!